Norton Support

Think you have a virus?
You're in the right place.
Norton Power Eraser
Eliminates deeply embedded and difficult to remove crimeware that traditional virus scanning doesn't always detect.
If you have become the victim of crimeware that regular virus scans can't detect, use the Norton Power Eraser to target and eliminate them.

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Download Instructions

Norton Power Eraser is a powerful tool. It is important that you follow instructions in the tool closely.

We strongly suggest that you backup your computer before you begin

To Begin:

  1. Click Download Now
  2. Click Save File in the dialog box.
  3. Select the location to which you want to save the file. Click save.
  4. Double click to open the saved file.
  5. Follow the prompts to run the tool.